Return
- Product
- HW-HNG-HD — Heavy-Duty Ball-Bearing Hinge (3-pack)
- Serial / lot
- SN28832
- Problem
- Hinge pin walks out of knuckle
- Opened
- 2026-07-04
- Closed
- 2026-08-02
Customer
- Name
- Priya Nair
- Company
- Lakeshore Building Supply
- purchasing@lakeshoresupply.example
- Phone
- 905-555-0177
- Address
- 420 Lakeshore Rd E, Oakville ON
Warranty check
IN WARRANTY — 701 day(s) remaining at request date
- Purchased
- 2026-06-04
- Warranty period
- 24 months
- Expires
- 2028-06-04
- Checked against
- 2026-07-04 (request date)
Workflow
RequestedApprovedReceivedInspectingResolvedClosed
Inspection & disposition
Cost · total $88.50
| Type | Note | Amount | |
|---|---|---|---|
| labour | Bench labour @ $65/h | $32.50 | |
| freight | $56.00 |
Photos
None
History
- 2026-07-04 10:37 Requested — RMA requested by customer
- 2026-07-05 22:24 Approved — RMA approved, label sent
- 2026-07-12 07:19 Received — Item received at dock
- 2026-07-15 13:57 Inspecting — Inspection started
- 2026-07-31 19:53 Resolved — Disposition: Credit
- 2026-08-02 19:53 Closed — Closed - customer notified