Return
- Product
- HW-CLS-600 — Surface Door Closer Series 600
- Serial / lot
- SN24275
- Problem
- Door slams, closing speed cannot be adjusted
- Opened
- 2026-07-09
- Closed
- 2026-08-02
Customer
- Name
- Priya Nair
- Company
- Lakeshore Building Supply
- purchasing@lakeshoresupply.example
- Phone
- 905-555-0177
- Address
- 420 Lakeshore Rd E, Oakville ON
Warranty check
OUT OF WARRANTY — expired 334 day(s) before request
- Purchased
- 2020-08-09
- Warranty period
- 60 months
- Expires
- 2025-08-09
- Checked against
- 2026-07-09 (request date)
Workflow
RequestedApprovedReceivedInspectingResolvedClosed
Inspection & disposition
Cost · total $84.75
| Type | Note | Amount | |
|---|---|---|---|
| labour | Bench labour @ $65/h | $48.75 | |
| freight | $36.00 |
Photos
None
History
- 2026-07-09 10:37 Requested — RMA requested by customer
- 2026-07-10 17:41 Approved — RMA approved, label sent
- 2026-07-15 15:37 Received — Item received at dock
- 2026-07-18 00:06 Inspecting — Inspection started
- 2026-07-31 07:04 Resolved — Disposition: Credit
- 2026-08-02 07:04 Closed — Closed - customer notified