Return
- Product
- HW-WS-KIT — Weatherstrip & Sweep Kit
- Serial / lot
- SN24472
- Problem
- Sweep arrived crushed, wrong length
- Opened
- 2026-10-17
Customer
- Name
- Sandra Lopez
- Company
- Windsor Commercial Hardware
- slopez@wch.example
- Phone
- 519-555-0186
- Address
- 9 Ouellette Ave, Windsor ON
Warranty check
OUT OF WARRANTY — expired 214 day(s) before request
- Purchased
- 2025-03-17
- Warranty period
- 12 months
- Expires
- 2026-03-17
- Checked against
- 2026-10-17 (request date)
Workflow
RequestedApprovedReceivedInspectingResolvedClosed
Inspection & disposition
Cost · total $173.75
| Type | Note | Amount | |
|---|---|---|---|
| labour | Bench labour @ $65/h | $113.75 | |
| freight | $60.00 |
Photos
None
History
- 2026-10-17 10:37 Requested — RMA requested by customer
- 2026-10-18 13:21 Approved — RMA approved, label sent
- 2026-10-24 14:27 Received — Item received at dock
- 2026-10-29 08:06 Inspecting — Inspection started
- 2026-11-02 06:51 Resolved — Disposition: Credit