Return
- Product
- DR-FRP-36 — 36" Fibreglass Entry Door Slab
- Serial / lot
- LOT25069
- Problem
- Skin delaminating along bottom rail after 18 months
- Opened
- 2026-10-20
Customer
- Name
- Janet Wu
- Company
- Northern Property Mgmt
- jwu@northernpm.example
- Phone
- 705-555-0163
- Address
- 200 Cedar St, Sudbury ON
Warranty check
IN WARRANTY — 1673 day(s) remaining at request date
- Purchased
- 2026-05-20
- Warranty period
- 60 months
- Expires
- 2031-05-20
- Checked against
- 2026-10-20 (request date)
Workflow
RequestedApprovedReceivedInspectingResolvedClosed
Inspection & disposition
Cost · total $182.77
| Type | Note | Amount | |
|---|---|---|---|
| parts | $68.02 | ||
| labour | Bench labour @ $65/h | $48.75 | |
| freight | $66.00 |
Photos
None
History
- 2026-10-20 10:37 Requested — RMA requested by customer
- 2026-10-21 20:02 Approved — RMA approved, label sent
- 2026-10-29 01:13 Received — Item received at dock
- 2026-10-31 22:29 Inspecting — Inspection started
- 2026-11-17 02:43 Resolved — Disposition: Repair