Return
- Product
- DR-STL-32 — 32" Insulated Steel Door
- Serial / lot
- LOT31337
- Problem
- Slab out of square by 6mm
- Opened
- 2026-10-22
Customer
- Name
- Sandra Lopez
- Company
- Windsor Commercial Hardware
- slopez@wch.example
- Phone
- 519-555-0186
- Address
- 9 Ouellette Ave, Windsor ON
Warranty check
IN WARRANTY — 1612 day(s) remaining at request date
- Purchased
- 2026-03-22
- Warranty period
- 60 months
- Expires
- 2031-03-22
- Checked against
- 2026-10-22 (request date)
Workflow
RequestedApprovedReceivedInspectingResolvedClosed
Inspection & disposition
Cost · total $197.62
| Type | Note | Amount | |
|---|---|---|---|
| parts | $15.37 | ||
| labour | Bench labour @ $65/h | $146.25 | |
| freight | $36.00 |
Photos
None
History
- 2026-10-22 10:37 Requested — RMA requested by customer
- 2026-10-23 15:24 Approved — RMA approved, label sent
- 2026-10-29 17:51 Received — Item received at dock
- 2026-10-30 22:28 Inspecting — Inspection started