Return
- Product
- HW-WS-KIT — Weatherstrip & Sweep Kit
- Serial / lot
- SN25397
- Problem
- Sweep arrived crushed, wrong length
- Opened
- 2026-05-24
- Closed
- 2026-06-23
Customer
- Name
- Greg Hamilton
- Company
- Thunder Bay Builders Co-op
- greg@tbbuilders.example
- Phone
- 807-555-0124
- Address
- 77 Memorial Ave, Thunder Bay ON
Warranty check
IN WARRANTY — 304 day(s) remaining at request date
- Purchased
- 2026-03-24
- Warranty period
- 12 months
- Expires
- 2027-03-24
- Checked against
- 2026-05-24 (request date)
Workflow
RequestedApprovedReceivedInspectingResolvedClosed
Inspection & disposition
Cost · total $412.20
| Type | Note | Amount | |
|---|---|---|---|
| parts | $188.95 | ||
| labour | Bench labour @ $65/h | $146.25 | |
| freight | $77.00 |
Photos
None
History
- 2026-05-24 10:37 Requested — RMA requested by customer
- 2026-05-25 16:13 Approved — RMA approved, label sent
- 2026-05-30 14:59 Received — Item received at dock
- 2026-06-01 12:46 Inspecting — Inspection started
- 2026-06-21 15:46 Resolved — Disposition: Replace
- 2026-06-23 15:46 Closed — Closed - customer notified