Return
- Product
- HW-HNG-HD — Heavy-Duty Ball-Bearing Hinge (3-pack)
- Serial / lot
- SN28416
- Problem
- Hinge squeaks and binds, bearing grinding
- Opened
- 2026-06-12
- Closed
- 2026-07-07
Customer
- Name
- Tom Brennan
- Company
- Brennan & Sons Renovations
- tom@brennanreno.example
- Phone
- 416-555-0108
- Address
- 31 Dufferin Ave, Toronto ON
Warranty check
OUT OF WARRANTY — expired 212 day(s) before request
- Purchased
- 2023-11-12
- Warranty period
- 24 months
- Expires
- 2025-11-12
- Checked against
- 2026-06-12 (request date)
Workflow
RequestedApprovedReceivedInspectingResolvedClosed
Inspection & disposition
Cost · total $22.00
| Type | Note | Amount | |
|---|---|---|---|
| freight | Return freight to customer | $22.00 |
Photos
None
History
- 2026-06-12 10:37 Requested — RMA requested by customer
- 2026-06-13 13:20 Approved — RMA approved, label sent
- 2026-06-20 12:36 Received — Item received at dock
- 2026-06-23 23:16 Inspecting — Inspection started
- 2026-07-05 08:58 Resolved — Disposition: Reject
- 2026-07-07 08:58 Closed — Closed - customer notified