Return
- Product
- DR-STL-32 — 32" Insulated Steel Door
- Serial / lot
- LOT26376
- Problem
- Rust bleeding through paint at bottom edge
- Opened
- 2026-06-22
- Closed
- 2026-07-13
Customer
- Name
- Marc Tremblay
- Company
- Ottawa Valley Doors & Windows
- marc@ovdw.example
- Phone
- 613-555-0119
- Address
- 15 Bank St, Arnprior ON
Warranty check
IN WARRANTY — 1035 day(s) remaining at request date
- Purchased
- 2024-04-22
- Warranty period
- 60 months
- Expires
- 2029-04-22
- Checked against
- 2026-06-22 (request date)
Workflow
RequestedApprovedReceivedInspectingResolvedClosed
Inspection & disposition
Cost · total $133.50
| Type | Note | Amount | |
|---|---|---|---|
| labour | Bench labour @ $65/h | $97.50 | |
| freight | $36.00 |
Photos
None
History
- 2026-06-22 10:37 Requested — RMA requested by customer
- 2026-06-23 10:46 Approved — RMA approved, label sent
- 2026-06-30 09:16 Received — Item received at dock
- 2026-07-01 21:49 Inspecting — Inspection started
- 2026-07-11 10:01 Resolved — Disposition: Credit
- 2026-07-13 10:01 Closed — Closed - customer notified