Return
- Product
- HW-CLS-600 — Surface Door Closer Series 600
- Serial / lot
- SN32287
- Problem
- Arm bracket cracked
- Opened
- 2026-06-25
- Closed
- 2026-07-19
Customer
- Name
- Tom Brennan
- Company
- Brennan & Sons Renovations
- tom@brennanreno.example
- Phone
- 416-555-0108
- Address
- 31 Dufferin Ave, Toronto ON
Warranty check
IN WARRANTY — 1614 day(s) remaining at request date
- Purchased
- 2025-11-25
- Warranty period
- 60 months
- Expires
- 2030-11-25
- Checked against
- 2026-06-25 (request date)
Workflow
RequestedApprovedReceivedInspectingResolvedClosed
Inspection & disposition
Cost · total $271.75
| Type | Note | Amount | |
|---|---|---|---|
| parts | $121.25 | ||
| labour | Bench labour @ $65/h | $97.50 | |
| freight | $53.00 |
Photos
None
History
- 2026-06-25 10:37 Requested — RMA requested by customer
- 2026-06-26 17:28 Approved — RMA approved, label sent
- 2026-07-03 13:03 Inspecting — Inspection started
- 2026-07-04 05:12 Received — Item received at dock
- 2026-07-17 19:07 Resolved — Disposition: Replace
- 2026-07-19 19:07 Closed — Closed - customer notified