Return
- Product
- HW-HNG-HD — Heavy-Duty Ball-Bearing Hinge (3-pack)
- Serial / lot
- SN32646
- Problem
- Hinge pin walks out of knuckle
- Opened
- 2026-10-25
Customer
- Name
- Tom Brennan
- Company
- Brennan & Sons Renovations
- tom@brennanreno.example
- Phone
- 416-555-0108
- Address
- 31 Dufferin Ave, Toronto ON
Warranty check
IN WARRANTY — 517 day(s) remaining at request date
- Purchased
- 2026-03-25
- Warranty period
- 24 months
- Expires
- 2028-03-25
- Checked against
- 2026-10-25 (request date)
Workflow
RequestedApprovedReceivedInspectingResolvedClosed
Inspection & disposition
Cost · total $192.76
| Type | Note | Amount | |
|---|---|---|---|
| parts | $29.51 | ||
| labour | Bench labour @ $65/h | $81.25 | |
| freight | $82.00 |
Photos
None
History
- 2026-10-25 10:37 Requested — RMA requested by customer
- 2026-10-26 11:13 Approved — RMA approved, label sent
- 2026-11-03 00:45 Received — Item received at dock
- 2026-11-03 04:16 Inspecting — Inspection started